Last Updated: January, 4th 2024

 

Thank you for choosing OctoMeal, a food delivery solution provided by OctoNexus (“us,” “we,” or “our”). These Terms and Conditions (“Terms”) govern your use of OctoMeal’s website located at https://octomeal.com (referred to as “Website”) and our food delivery services (collectively, “Services”). By using OctoMeal’s Services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please refrain from using our Services.

 

1. Use of Services

a. You agree to provide accurate, current, and complete information when placing orders through our Services.

b. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

 

2. Orders and Payment

a. Orders placed through our Services are subject to availability and acceptance by the respective restaurant.

b. Payment for orders is processed through secure payment gateways. By providing payment information, you authorize us to charge the specified amount to your chosen payment method.

 

3. Cancellations and Refunds

a. Orders can be cancelled within a specified timeframe before the scheduled delivery time. Cancellation policies vary by restaurant.

b. Refunds for cancelled orders will be processed according to our Refund Policy.

 

4. User Conduct

a. You agree not to use our Services for any unlawful purpose or in violation of these Terms.

b. You must not interfere with or disrupt the integrity or performance of our Services.

 

5. Intellectual Property

a. The content on our Website and Services, including text, graphics, logos, and images, is protected by copyright and other intellectual property laws. You may not use, modify, or reproduce any content without our prior written consent.

 

6. Limitation of Liability

a. We make no warranties or representations about the accuracy or completeness of the content on our Website and Services. Your use of our Services is at your own risk.

b. We shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our Services.

 

7. Indemnification

You agree to indemnify, defend, and hold OctoNexus, its affiliates, and its respective officers, directors, employees, and agents harmless from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising from your use of our Services or violation of these Terms.

 

8. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of [Jurisdiction].

 

9. Changes to Terms

We reserve the right to modify these Terms at any time. The updated version will be posted on our Website with a revised “Last Updated” date. Your continued use of our Services after changes to the Terms constitutes your acceptance of the updated Terms.

 

10. Contact Us

If you have questions or concerns about these Terms, please contact us at care.[email protected].

By using OctoMeal’s Services, you acknowledge that you have read and understood these Terms and agree to comply with them.